Configure Apple Mac Outlook 2016 POP/IMAP to Full Exhcange

Configure Apple Mac Outlook 2016 POP/IMAP to Full Exchange

This page will guide you through the following steps:

Export Existing Mail from Outlook
Import Existing Mail back into Outlook
Remove your Old Mail Account
Add your New Email Account

Export Existing Mail from Outlook

Launch Outlook.
Click File and select Export.
Select All Item Types.
Click Continue.
Save the Outlook Data File (.olm) in an easy to find location. Click Continue.
Once the Export completes click Finish.

Import Existing Mail Back into Outlook

In Outlook, click File, then select Import.
Select Outlook Data file (.olm) and click Continue.
Browse to where you saved your Outlook Data File (.olm) in the previous step. Click Import.
The import will start immediately. Click Finish once complete.

Remove your Old Mail Account

Note: Do not complete this portion of the instructions prior to exporting and/or importing your old mail. Failure to export old mail prior to removing your old account may cause data loss if messages are only stored locally on your computer and are no longer stored on the email server.

In Outlook, click Tools > Accounts

Select the Account and click the minus symbol (-) in the bottom left hand corner of the Accounts screen.

Outlook will warn you of a data loss; ONLY if you have verified you have imported your mail per the previous instructions should you click Delete and continue forward.

Add your New Email Account

Open Outlook 2016
Click Tools > Accounts
In the Accounts box, click Exchange or Office 365.
NOTE: If you have additional accounts currently configured in outlook, please click the + button to add your new Exchange account.

If prompted for server address you can find that info below:

Server Address
mail.smarshmail.com
Please complete the following on the next screen of the dialog box:

Email Address:	Smarsh Hosted Email Address
Method:	User Name and Password
User Name:	Smarsh Hosted Email Address
Password	Email Password
Server (if prompted)	mail.smarshmail.com

Once Complete, Click Add Account
You have successfully upgraded from POP/IMAP to Full Exchange.

Need more help?

Quick Start: Access Your Email Immediately Post-Upgrade online at www.smarshmail.com.

For assistance with password resets or device configurations, please contact your Smarsh Named Administrator or refer to notifications regarding your company’s upgrade to Exchange 2016.

Visit the Exchange 2016 FAQ and Knowledge Base to learn more!

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